Information collected in the call:

Calling for (team member):

Name: Omar

Phone: (872) 287-1763

Contact Preference:

Company Name:

Website:

Call Transcript:

bot: Hello, thank you for calling! RadiateWP is now RadiateU. This is Jennifer. How can I help you today? human: Hello. This is Omar, an account manager from Amazon Business human: How’s your day going? bot: Hey Omar! My day’s going well, thanks for asking. How about yours? What can I do for you today? human: Can I speak to Karen? bot: It seems like you might be looking for someone else. We don’t have a Karen here at RadiateU. Is there anything else I can assist you with? human: No. human: Not Carawan. Carawal, c a r a o l. bot: Got it, you want to speak with Carol. Please hold on for a moment while I transfer you. human: Yeah. human: Take your time. bot: Thanks for your patience, Omar. You’re being transferred to Carol now. Have a great conversation! human: Thank you. Bye bye.

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