Re: Your account is still exceeding your plan’s storage limits

Customer: annie@bisbeemuseum.org

Date: 2025-06-18 17:51:07

Hello,

I hope everyone at Radiate is doing well. I received the email below from WordPress. Based on your knowledge of our storage needs, would you kindly upgrade our account to a plan that would best suit us? Please invoice me for any fees that occur.

Thank you!

Best, Annie

Annie Graeme Larkin

Executive Director

Bisbee Mining & Historical Museum

Bisbee Council on the Arts & Humanities

annie@bisbeemuseum.org – 520.432.7071

www.bisbeemuseum.org

From: WP Engine Team
Sent: Wednesday, June 18, 2025 8:17 AM
To: Annie Graeme Larkin
Subject: Your account is still exceeding your plan’s storage limits

Take a moment to review your account’s storage usage.

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Your account is still experiencing an overage

Continued storage overusage can negatively affect performance and with large files, high storage consumption may also be a symptom of slow page loading times. If storage optimization efforts have been implemented and limits are still being exceeded, exploring
our larger plan types can ensure your account’s storage needs are met.

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Consider the following options when addressing your account’s storage usage:

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Message: Unknown

Date: 2025-06-18 17:51:07

Message: Unknown

Date: 2025-07-22 17:15:35

Message: Unknown

Date: 2025-07-22 17:15:41

Message: Unknown

Date: 2025-08-01 17:52:32

Internal Note: Agent Note

Date: 2025-08-01 17:53:20

@eric_mutema Can you check into the storage issues on their site? They do have a huge site.

Internal Note: Agent Note

Date: 2025-08-11 17:44:24

@eric_mutema When you get a chance, can you check in on this?